SilkScreen Support Document

Welcome to SilkScreen!

This document is here to help you get started with SilkScreen, answer common questions, and provide guidance on using the app. If you need further assistance, feel free to contact us at Contact Email.

1. Getting Started

What is SilkScreen?

SilkScreen invites you on a creative journey to transform your screen into a captivating, dynamic canvas. Imagine starting with a simple grid and bringing it to life by customizing every element. You can refine the grid’s resolution to add complexity, select vibrant color palettes to set the mood, and animate both shapes and colors to create flowing patterns that move and shift seamlessly.

As you explore, you’ll discover intuitive controls that allow you to adjust animations in real-time, dragging and reshaping grid points to sculpt intricate, living artwork. Whether you prefer smooth waves or random, fast-paced motion styles, SilkScreen provides the tools to craft something uniquely yours.

Once your masterpiece is complete, save your creation as a high-quality image or video, perfect for sharing or using as a wallpaper. Creating an account isn’t required, but doing so enables you to link subscriptions across all your devices, unlocking the full potential of SilkScreen.

Step into the world of SilkScreen and watch your screen transform into a vibrant, living artwork.

How do I download SilkScreen?

You can download SilkScreen from the Apple App Store. Search for “SilkScreen” and tap “Get” to install it on your device.

Limitations Without a Subscription

SilkScreen is fully functional without a subscription, but certain features may have limitations. All core functionalities are available, though advanced options may have restricted functionality. For the best experience, consider supporting the app through in-app purchases or subscriptions.

Do I need an account to use SilkScreen?

No, you don’t need an account to use the app. However, creating an account via Sign in with Apple allows you to link purchases and access them across your devices.

2. Features and Usage

What can I customize in SilkScreen?

  • Grid Resolution: Adjust horizontal and vertical resolution to refine the complexity of the grid.

  • Color Templates: Choose from a rich set of expanding palettes inspired by nature.
  • Animations: Apply animations to both colors and shapes, control speed and intensity, and select motion styles.
  • Mesh points: Drag points to reshape the grid and create intricate visuals in real-time.
  • and more.

How do I save or share my creations?

  • Tap the heart button at the bottom-right of the main screen to store your designs in your gallery as Favorites.
  • Use the “Share” option in Settings > Favorites to export designs as images and share them on social media or messaging apps.
  • To save animations on screen, tap the button in the top-right corner. You can customize the duration of the recording. The first time you use this feature, your device will prompt you to allow screen recording; please grant this permission to proceed. If animations were active at the time, the system’s request for permission will stop them, so you will need to restart them manually.
  • Local notifications are used to inform you when images and videos are saved. To see these notifications in real time, go to iOS Settings > Notifications and select Banners notifications for SilkScreen.

3. Purchases and Subscriptions

Are there in-app purchases?

Yes, SilkScreen offers subscriptions to support the app’s development. Subscriptions unlock enhanced features and provide the best creative experience, while also helping to sustain the project.

What’s the refund policy?

Refunds are processed by Apple according to their policies. Visit Apple Support for details.

4. Troubleshooting

The app is not working correctly. What should I do?

  1. Ensure your device is running the latest version of iOS.
  2. Try to restart the app.
  3. Check for updates in the App Store.

From within the app, you can also reach out directly to us by going to Settings > Help & Support > App Support. This option allows you to send questions, suggestions, or bug reports directly to our team.

I forgot my Sign in with Apple credentials. What can I do?

Visit Apple ID Support to manage your credentials.

5. Privacy and Data

What data does SilkScreen collect?

  • RevenueCat: Manages in-app purchases without linking data to your identity.
  • TelemetryDeck: Collects anonymized usage analytics to improve the app.
  • Sign in with Apple: Stores account data securely in your device’s Keychain.

For more details, review our Privacy Policy.

6. Contact Us

If you have any questions, suggestions, or need help, reach out to us at:

Atelier Artisanal Digital
contact email

Thank you for using SilkScreen and unleashing your creativity!